At Actable AI, we are committed to taking industry gold standard security measures to keep all your data and information private, encrypted, and secure. We have a holistic enterprise-grade security system and follow all UK and EU regulations.
When you upload a file on Actable AI web app, it is stored securely in our cloud provider's data centers (Microsoft Azure). Data are encrypted in-transit and at-rest. When you connect to your database from our platform, your databbase connection information is stored on our server and encrypted. When you open a data table or run an analysis, the data are pulled from your database and processed in memory on our server. The actual content of your data table is never stored on our servers. The data can be encrypted in transit by providing us your CA certificate.
When you first open our add-on, a new account (with your Google email) with Actable AI will be automatically created if it was not created yet. You can use the same account to log into our web app. When you run an analysis on Google Sheets with our add-on, your sheet will automatically be uploaded to our server. The data are encrypted in transit. An analysis is created on our server to store the result. To delete the uploaded data sets and created analyses, you can go to our web app and remove them.
At Actable AI, we are committed to complying with GDPR, CCPA, PECR and other privacy regulations on our website and on our analytics products too. The privacy of your data — and it is your data, not ours! — is a big deal to us. Your private information is only accessbile for the purposes as in our terms & conditions. Please check out our privacy policies for more details of what information is collected and how it is processed.
If you would like us to immediately delete any data that you think might still stay on our servers, please contact us and we will help you as soon as possible.